Delivery methods

DELIVERY TIME

Domestic delivery time is usually around 2-4 business days. Note! Promotions and public holidays can affect the delivery time.

The online store is not responsible for delays in deliveries that are independent of the online store. If the delivery is delayed by more than 7 business days from the moment of payment of the order, please contact our customer service.

PRODUCT DELIVERY

Orders are delivered by Posti Oyj.

The order is packed as required by the products. A shipment of the order is delivered with the order. The delivery method is selected on the shopping cart page.

1. Postal package: The postal package is delivered to the Post office closest to the delivery address. A tracking code and a notification will be sent to the customer about the delivery by e-mail, text message or parcel card. Posti keeps shipments for 7 days, after which the uncollected shipment is returned to the sender. Posti's offices and their opening hours can be found on Posti's website. Posti's service number for private individuals is 0200 71000 (call price dvm/mpm).

2. Home delivery: The order can also be delivered to the delivery address provided by the customer (home delivery). Home delivery only applies to addresses with a fixed road connection. In connection with home delivery, the order details must include the recipient's phone number, which the post office will contact to agree on the time of delivery. Home delivery works on weekdays, delivery in the biggest cities also in the evenings until 9 pm.

3.Posti's parcel machine: The order is delivered to Posti's parcel machine, where it can be picked up after the arrival notification has been delivered to the recipient. Please note that the arrival notification is only sent by text message, so please check your phone number. Maximum delivery weight 35 kg and maximum dimensions 60x60x35 cm. NOTE! Automatic deliveries must be picked up within seven (7) days! After this, the uncollected shipment is returned to the sender. If all the compartments of the parcel machine are full at the time of delivery, the package will be directed to the next nearest collection point in the zip code area of ​​the selected collection point with space (parcel machine or Post office).

DELIVERY COSTS IN FINLAND

We offer free domestic deliveries for orders over 300 euros!
The delivery costs of the product are paid when paying for the order. Delivery costs may change depending on campaigns.
The delivery costs are normally according to the delivery method:
Pickup from a Posti parcel machine: €13.90
Posti Home delivery: €20.90
The shipment can be picked up for 7 days, regardless of the delivery method.

DELIVERY COSTS AND DELIVERY TIME IN EUROPE

The delivery costs of the product are paid when paying for the order. Delivery costs may change depending on campaigns.

Delivery time to Estonia and Latvia 2 – 3 and to Lithuania 3 – 4 business days.
Posti Parcel Baltic: €25.90

2–5 working days to the Nordic countries and 3–7 working days to the rest of Europe and 6–14 working days to the rest of the world.

Estonia, Latvia, Lithuania:
Posti Parcel Baltic: €25.90

Sweden and Denmark:
PickUp Parcel: €27.90
Priority Parcel: €48.90

Åland:
Pickup points: €15.90

Germany:
Parcel Connect: €47.90

Other European countries:
Priority: €60.90

NOTE! Delivery times are indicative. Far is a long way. Otherwise, the date of posting is not included. Posti is not responsible for delays caused to shipments by customs measures.