Frequently asked Questions
Does my order include a dimmer or a remote control?
In the first version, dimmer or remote control are not included in the delivery.
In the second new version, they are included. 👉🏼 Check out the new version
Could the light be dimmed without a separate dimmer?
The dimmable lamps of the first version can be dimmed without a remote control. You can just plug it into the mains and it works in three positions: 30%, 60% and 100%. To switch modes, you must click the switch again within 2 seconds.
In the second version, you can dim the light via your phone or with a dimmer or remote control, which are included in the delivery. 👉🏼 Check out the new version
Are the lights dimmable? Are the hexagon lights brightness adjustable?
Yes, we have two different dimmable versions of Hexagon LED lights available:
The first version has three different light outputs: full brightness (100%), medium output (60%) and low output (30%).
In another new version, the brightness of the light can be adjusted evenly between 0 and 100%. 👉🏼 Check out the new version
How long does hexagon led last?
The lifespan of Hexagon LED lamps is up to 50,000 hours.
Why doesn't the led light light up?
An LED light can sometimes stop working for many different reasons, such as inadequate installation or an outdated electrical system.
If the LED tube is burnt out and has a valid warranty, you can generally expect it to be replaced for free.
Can it be installed on the wall in the washroom?
Hexagons are IP54 protected. This means that the device is protected from moderately large amounts of dust and that it can withstand splashes from different directions, but it is not completely waterproof.
What is the IP rating of the Hexagon light element?
IP54.
Can I install the Hexagon LED lamp myself?
Most hexagon LED lights can be installed yourself, but the final answer depends on the exact design of the light and installation requirements. In general, many household LED lights are designed to be relatively easy to install and require only basic electrical and installation skills.
Warning! The installation must be done by an authorized electrician!
What is the difference between 2-pole and 3-pole?
Two-pole and three-pole differ in the number of electrical connections or connections:
1. Bipolar: A bipolar connection has two contact points or poles. It is common in simple electrical connections where only two wires need to be connected.
2. Three-pole: A three-pole connection has three contact points or poles. This is more common in more complex electrical systems, such as three-phase electrical systems or devices that require additional functionality.
So, two-pole and three-pole connections differ in the number of contact points and are used in different electronic applications depending on the needs.